2001 VW New Beetle Transmission-Extended Warranty

[g.man6719]

IF YOU ARE THE ORIGINAL OWNER OF A NEW BEETLE (MINE IS A 2001 DIESEL AND HAD 90,000 MILES) AND HAVE HAD TRANSMISSION PROBLEMS.
READ THIS THREAD AND YOU MIGHT SAVE SOME BIG MONEY.

My wife and I were vacationing in Asheville, North Carolina. We'd driven down from Chicago in my 2001 Beetle TDI. We traveled around the mountainous area for five wonderful days, including a nice ride on the Blue Ridge Parkway. On the sixth day, we went to Lake Lure which is gotten to by traveling a very twisty and narrow road. On the way back to Asheville on an uphill grade the transmission gave out. The engine rev'd but the car wouldn't move, except backwards downhill.

Well thank goodness we were directed to Deal Motor Cars (VW Dealer in Asheville, NC) and Mister Ben Conner (dealer general manager). The repair department had told me that the tranny was shot and would cost 4,500.00 to repair. I didn't want to spend that amount on an eleven year old car. The sales department offered perhaps 500.00 for my junk.

Well the next day my wife and I went and got a rental and was headed home after selling the car for junk. Upon arriving at the dealer, the salesman I talked to had to call his sales manager, then he had to go to Mister Conner. After an hour or so, Mister Conner came to me with what he said was good news and bad news. The good news was he thought he could have the transmission repaired under an extended warranty. My Beetle had around 90,000 miles at the time. The bad news, yea right I know, was that we'd have to leaver the car for week or so.

Well long story short. The car was repaired under an extended warranty and I picked up the car and drove back to Chicago, Illinois.

Mister Ben Conner, General Manager, of Deal Motor Cars is truly a fine gentleman. He made no promise that he didn't full fill. Thanks to him, I have the new car that I didn't get when I bought it. I had always complained that the transmission didn't shift right. I was always told that there wasn't a problem by two dealers in Chicago. Autobarn in Evanston and Jenning's in Glenview. It took a trip of 600 plus miles and an untimely breakdown to finally have the issue resolved. Thanks Mister Ben Conner, a great man in the auto dealership world.

[MyOtherRidesAVette]

Aren't you glad you didn't jump up and down, screaming "stealership" on Day 1?

Personally I think anyone, at least within a day's drive of Asheville NC, in the market for a VW should run, not walk to this Dealership. Absolutely above and beyond. I'll bet this is an old family Dealership, maybe second or even third generation. There are, good, honorable, dealerships out there.

Kudos to Deal Motor Cars, Mr. Conner & his Staff, and congratulations on your good fortune and saving this one from the corner "pay on the lot"!

I also think a letter from you, to VW of A, is in order; this really is the type of Dealer any Manufacturer wants on board.

MORAV