Well I picked Ringo up last night and boy was that fun, NOT!! First thing I get there and its oh give us a minute to do the paperwork, okey dokey. Then I hear them saying that the warrnty company isn't covering some parts and I hear htem say its like 600+ and i'm think i'm screwed i'm screwed but then they say they are going to take care of it and cover it themselves. OK
then they tell me I owe them 173 dollars for when they looked at the a/c a month ago. And he's like so can I just have your card so I can run it again? Uh no! I tell him I didn't know I was going to have this charge and I don't have the money in my account. So the guy I was talking to went to talk to his manager and at this point I have been waiting about an hour.
and so I just want to get out of there because I had to meet my boyfriend. So after a while the guy comes back and says heres what we are going to do i'm going to get you a rental car and i cut him off and tell him i want my car and i want to leave. He says you don't want your air conditioning fixed? I say no I told you that a month ago I just want my keys and I want to leave. He says ok hold on and he comes back out later and says i can't leave unless i pay and i said you cant legally keep my car and he says well i just talked to the service manager and i cut him off and said well i would talk to him. At this point I am really pissed off partly because i have been there for over an hour and partly because every two seconds someone is asking me if i have been taken care of. So I meet with the manager and he gives some bs about someone approving 300 dollars to work on the a/c when he called my home number a month ago and he tells me the initals of who approved it, well those where my father's intials (now he lives in vermont and paid on a bill for me once, so they know his name) and I tell them no, no one lives there by that name. So I get to argue with the service manager for another hour until my boyfriend gets there and they are finally printing a bill for me to sign and takes my number to bill on friday, because I told them forty times I get paid on thursday and i can show up here with cash, just give me my car. So I got out of vw 2 hours later and get on the thruway and the car is terrible, shaking vibrating feeling like I have a flat and feeling like its losing control for a few seconds. So either they did a crappy job with the wheel bearing or its something else but its not right still. I don't recommend going to Northtown VW because they are just tooo rude and don't communicate to eachother. I called tuesday was told my car was fine nd culd be picked up then I get out of work at 10pm and i have a message to call immediately, call asap, things like that and there is one on my sisters phone too, which was not the number i gave them. But of course they where closed so I call in the morning and again i was just told its ready, come pick him up. Noone told me ahead of time that I had to pay, if i knew beforehand i would have shown up with cash and it would have been fine but it turned into big thing because they didn't tell me about it.