2003 Convertible CD magazine question.

[Skoobahead]

purchased a used 2004 CD magazine for armrest area in my 2003 Beetle. Hooked up pre-wired connector. Head unit shows CD's and also shows CD movement but all I get out of speakers is hiss. Remaining radio functions operate normally.

Any ideas?

[Skoobahead]

CD changer is bad.
Recommendations for a a repair facility?

[dmbluebeetle]

To my knowledge, there is no " OEM factory repair" of the CD units and that they were considered disposable. I believe the dealerships just replaced them and trashed to bad ones. You could ask a dealership if they had a place to return the bad units to.

Is there a Manufacturers name on the sticker of the unit? You could try and track down an aftermarket repair facility that handles that brand.