Quote:
Originally Posted by wawalker
I appreciate the response, but I'm having a hard time understanding it.
I have been to your new location for APR Tuning. Why couldn't someone walk into the front lobby where you have the phone sitting and see a sign there that says dial "x" for order pick-up? If it's just a couple boxes a warehouse employee could wheel them up to the lobby or you direct them to come around whatever side of the building to dock "x" for pick-up? Of course, an order through the website would be pre-paid by CC, so all you'd have to do is verify their I.D. and send them along.
Here's the thing: since I'm in Ohio, I have to pay sales tax, and, under your current policy, shipping as well--even though you are only a 20 minute drive away. So, if I have to wait for shipping anyway, it could be worth it to me to start comparing no tax prices and shipping from out of state. I'm a good customer, I've spent over $1200 w/ you just in the last 3 months, but I gotta say that when I was there anyway getting APR it stinks that I couldn't also take my parts home with me at the same time. I'm only taking the time to write this all because I like your company, products, the fact that you are employing local people, etc.--heck, I have an ECS Tuning license plate frame on the back of my car! 
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We certainly do appreciate your business, so thank you for your orders. There are also some other factors in the owners decision not to currently offer local pickup, not just the new location. I'll be sure to post a thread if the scenario changes anytime soon.
Quote:
Originally Posted by Tesla
Can you guys paint the bumper?
For how much?
Thanks! ECS ROCKS!!!!!
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Unfortunately we do not have a paint service, only the primed versions are available.
Thanks again for the orders everyone!